Who are we and what do we do?
Hi Tech Mobility AS NO922866546 (Hi!) offers ticketless parking under the brand name Sesam Sesam. The agreement is established using our website or app. The customer must register a payment card, their email address, mobile number and registration number of the vehicle(s) they wish to register in the service. The parking start and stop time is registered by means of automatic detection of the vehicle’s registration number and number plate, at points of entry and exit in the parking facilities. The customer is charged for the parking of the vehicle, on their payment card, after the parking has ended. No additional fee is charged for the use of Sesam Sesam beyond ordinary parking fees. A user guide for the service can be found in the app and on our website. The service can be used in parking garages and facilities that Hi! specifies in its material and on our website sesam-sesam.com.
The Sesam Sesam app
What personal information do we collect from the people who use the app?
Sesam Seam may collect and receive personal information and other data from usage:
The app can be used to access or create an account. When accessing an account, the persons using the app will asked to enter an email address and a password to login to use the application. To create an account, you need to enter your name, email address, password, telephone number, a license plate number and a valid form of payment.
As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This information may contain device and/or location information.
The app is only an interface and does not store information locally.
Our partner for payment processing is PayEx, which is responsible for credit management and billing of the service. The agreement assumes that PayEx confirms payment liability for the customer’s payment card. All payment information is masked and encrypted.
When do we collect information?
We only collect information when you use the services, like making a parking visit charged through your account or making an edit to your account.
How do we protect your information?
Our back-office is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. A data processor agreement has been established with any individual parking company that uses Hi! and/or Sesam Sesam in accordance with article 28 of the Norwegian Personal Data Act. Data storage follows guidelines given by The Norwegian Data Protection Authority (DPA) as well as Section 13 of the Norwegian Bookkeeping Act. Anonymization of data is executed out routinely, or as desired and at the written request of the customer themselves
Cookies – what it is and how it works
Google Tag Manager
What’s stored: Navigation and certain actions on the website (e.x. «Add to cart» on an ecommerce site). The information is anonymized, and no personally identifiable information is stored.
Facebook Pixel is an analytics tool used to measure and record the effectiveness of Facebook advertising. This information is used to:
- Ensure that the right ad is displayed to the right user
- Build ad audiences
- Enable further Facebook ad tools
What’s stored: Which ads the user has been exposed to on Facebook, which sites the user has visited and successful conversions (made an order, submitted a contact form, etc.).
Hotjar records the user’s interactions on the website to help us understand how visitors experience the site. The Hotjar-script is a websocket connection that sends the following information to the Hotjar servers:
- Changes in the HTML code
- Mouse movements and clicks
- Scrolling information
- Keyboard inputs for white-listed events (i.e. non-identifiable inputs)
- Statistics on viewport size, browser type, country of origin, etc.
Each tracked event is stored in Hotjar’s cloud database and is timestamped. This enables the sequential playback of the session’s events. No personally identifiable information is collected or stored.
Tracking pixels are used to track conversions and to provide a tailored ad experience. No personally identifiable information is collected or stored.
Collection of information
Services collect information through form(s) on the website. Submitting personal information through these forms is optional. If you choose not to do so, we may be prevented from providing you certain services/products.
Examples of forms:
- Contact forms
- Request forms for accessing a product or service
- Ecommerce forms for ordering a product or service
- Registration forms for webinars, courses or seminars
- Registration forms for subscriptions to newsletters or blogs
Purpose of the information collected:
- To provide the user with access to products or services
- To provide the user with relevant information
- To collect contact information for follow-ups
By default, most browsers are configured to accept cookies. You can easily delete or reject these by following the instructions specific to your browser. You can find these instructions under the «Help» section of your browser’s settings. Be aware that restricting the usage of cookies may adversely affect your browsing experience.
Cookie removal instructions: